Terms and Conditions

 

Returns Policy

If there is a problem with your order when you receive it, please contact us to rectify.

Privacy

The privacy of your customer data and orders are important to us. We will not disclose or sell your customer data to any third party. 

We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times

We will process your order within 1 business day following payment in cleared funds.

Payment by online banking cannot be checked until the next business day.

We will send you an email notifying you when your order has been shipped.

Please allow up to 3 working days for delivery (North Island), and 6 working days for delivery in South Island.